What our Customers say

What our Customers say

Seal of Satisfaction

While we have grown our business based on personal referals pretty much since day one. Over the years we've gotten some very interesting thank you letters, we are very proud of that fact. Its also true that in the past we have never bothered to post them.
Then yelp comes along and customers start leaving reviews up there and eventually they begin to build up, first few were quickly taken down cause frankly they seemed to grand to be true. We're now going to actively change this though and try having copy here too. What do you think

I especially loved the fact that he offers remote support

Tim is such an awesome computer wiz!! He is very thorough with his work and gets the job done... I wouldn't want anyone else working on my computer but Tim!! I especially loved the fact that he offers remote support !! That option fit right into my busy schedule...

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AEST Inc.

Subject: Thanks for Your Help Tim: As always, thank you for your willingness to give your generous help, unselfishly. You are truly the "Technocrat" of all technocrats. Best regards, Bailey Partridge, CIO/CDO SVP, Chief Information & Development Officer Alternative Energy Sources Technologies, Inc. AEST-Powering the Future of Sustainability and Securing the Gateways of World...One Step at a Time.

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Better than any extended warranty that you can buy

Who could you call when your computer is acting up or crashes at any time of day or night? For sure not the customer service of your computer's brand( unless you have a lot of patience and time to spare). Every time I have issues with my computers, Tim is a phone call away, if he doesn't answer the phone right away he calls back in less than 5 minutes and no matters how busy he is, by the end of the day (or by sunrise) he gets me out of trouble. He is honest and straightforward and better than any extended warranty that you can buy for your computer. Thank you Tim! Chef Massi Riva Cucina

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Definitely waaay beyond the call of duty.

Five years ago, Tim set up our apt building's WiFi network.  It was basically a one-time job with no ongoing retainer.  We contacted him a couple years ago for help, which he provided.   Then a week or so ago, we ran into another problem after a power outage. He spent at least two hours or more talking over the problem with us, contacting our ISP, suggesting possible issues, and helping to conduct tests, all for no money in the interests of having us happy with the system. Definitely waaay beyond the call of duty. Anne B. Oakland, CA

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Dr Freeman

From: Dr Freeman Subject: Thanks for everything We all appreciate your recent visit and the tune up of our audio system. It may have been small potatoes to you, but means a lot to us! Thanks for stepping out of the box for us. Good luck in your real life endeavors! Dr. Freeman (Rory) All About Pets

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epiphanylighting

From: epiphanylighting.com To: pervasivenetwerks.com Subject: Linux Solutions Provider and Linux Consultants Enquiry This is an enquiry email from Jerry Fitzgerald I had to say thanks It took you 2 minutes to fix a problem I worked on for 6 hours. Thanks A lot! jfitzgerald

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Mr mission impossible

Mr mission impossible cen d. San Leandro, CA

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Pervasive Netwerks helped us to design and implement our website.

Pervasive Netwerks helped us to design and implement our website. In addition to the excellent design they have provided us with exceptional customer service. Usually when I call with troubleshooting questions, I get a solution and a lesson in web design and management helping to build my own skills. I would recommend using this organization. Bob S. San Francisco, CA

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Rassier Properties

From: Thomas Watson; Rassier Properties Thank you Pervasive Netwerks! I was stuck big time and did not know what to do. I was referred to Tim by another professional who stated I would not be disappointed...I was not disappointed. Pervasive Netwerks teaches you as they tackle your problem...and I had lots of them. Some of the issues were complicated; Yet they fixed them all. Proud but not ego based, a comsumate professional. To say he was fair in his pricing is an understatement. They entered at my level and spent the time, lots of time and explained everything they were doing. They were also able to get completely off the subject while continuing to work and talk about such things as brewing really good beer! Yes...They really are as good as it gets. Thank You again Pervasive Netwerks. Thomas Watson, Rassier Properties

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Pervasive Netwerks saved my laptop

Pervasive Netwerks saved my laptop, it had crashed for the 3rd time. I thought for sure I lost everything on my HP. I was pleased to find out that it was able to be recovered and installed more memory. Great customer service, right there when I've needed answers & learned a few things too! Denise M. Oakland, CA

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The Academy of Self Defense.

Tim Tuck's Pervasive Netwerks is an outstanding service. His technical skills are quick and efficient. This allows Tim to not only get the job done but to insure cost efficient service. However, the most important quality of Pervasive Netwerks is the fact Tim is there when you need him. Let's face it. We are all slaves to our computers. Our business's and our lives depend on these machines. Many times Tim has saved my business from the disaster of inefficient operation and lost receipts. He is always there when we need him, spending countless hours to solve whatever problem comes along.   You can DEPEND on Pervasive Netwerks for great service and fair prices. I highly recommend Pervasive Netwerks to all. Thank-You, Neal Newman The Academy of Self Defense.

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Tim hooked up to it, and started typing some UNIX commands remotely and wowww

Everybody needs to do business with Tim Tuck please. This guy is amazing. I had a problem no one else could fix and the individuals that told they could fix it, stated they would need my laptop for a week when I googled and stumpled upon Tim. Tim got me up and running the same day.   I even had another incident where my laptop contained multiple viruses. I called Tim and he advised i go to his website and download some anti-virus software and whatta you know...i downloaded the software he recommended and my laptop ran smoothly thereafter.   This guy is amazing people.   His office is set up so nice it looks like NASA in there.   People, if you have any doubts just email me and I will re-assure you Tim is as good as it gets. he can fix anything. I mean my old laptop crashed, best buy, the geek squad couldn't even help me. All I need was my hard drive taken out of my IBM think pad and someone to connect to my hard drive with adapter and retrieve all data and export to CD or disk. Tim hooked up to it, and started typing some UNIX commands remotely and wowwwwwww.. people, use TIM for anything. he can help you remotely no matter where you are in the world okay.   thanks Nic Jones out of Dallas,TX!!!!!!!!!!!!!!!!!!!!!!   Thanks Tim.   Nic J.  Dallas, TX   http://www.yelp.com/filtered_reviews/0Xmrj0VjR2BzrK3z7R2XSQ?fsid=J8UaIndSvQjuo7ymVR_l4g

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Is there a God for Computers?

Is there a God for Computers? Tim Tuck fixed my laptop when no one else could, even the manufacture (HP) diagnosed it wrong. All my data was saved and it's still in use 2 years later. There is a GOD. Thank you! Heidi W. Danville, CA

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John Wetter

After spending 2 hours on the phone with Dell and another 30 mins on the phone with Netscape, I am starting to think you are some kind of witch doctor =-O You solved my problem in 2 mins!! Thanks again john John Wetter Please visit us at www.calemergency.com

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Tim is our literal lifesaver.

Tim is our literal lifesaver.   We own a restaurant and he has always come to help us at a drop of a hat, staying until the wee hours of the morning so our POS system would work for the following day's lunch shift. Whenever we have a problem, from a hard drive that has crashed, a fan that is not working, printer drivers that can't be found, to a basic Dreamweaver question, he has always come through with an answer and a solution. We have worked with him for 5 years and we consider him our hero!!! Saved. Thanks! Jennifer B. Berkeley, CA

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If you look under "Tech God" in the dictionary, there is a picture of Tim Tuck.

If you look under "Tech God" in the dictionary, there is a picture of Tim Tuck. He helped me out of a tech jam like no other - I had managed to lock myself out of my own website on Dreamweaver (I had changed some access codes in the inner properties level of DW), in addition to some other web design issues that he completely resolved... I didn't know how I would have been able to present my live website for my presentation if Tim had not come to my rescue. He did this over the weekend too, no less, when most other companies are unavailable. If you have a tech issue, big or small, Tim is your go to guy. No joke! Thanks again Tim, you rock. Angelica D. Bay Area

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Hayward Office


Hayward, California
  (510) 909-1808
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